Terms and Conditions
Please read these Terms and Conditions carefully before using the services, courses, training programmes, digital platforms and other facilities provided by ONEMA Foundation, Central Board of Modern Computer Education (CBMCE) and Central Board of Vocational Skill Development (CBVSD).
Terms and Conditions, ONEMA Foundation, CBMCE, CBVSD, Central Board of Modern Computer Education, Central Board of Vocational Skill Development, Student Terms, Course Terms, Payment Terms, Education Policy, Skill Development Policy, Training Policy, Website Terms
CBVSD
Terms and Conditions
Last Updated: September 2026
Welcome to the official digital platforms and services associated with ONEMA Foundation, Central Board of Modern Computer Education (CBMCE) and Central Board of Vocational Skill Development (CBVSD).
These Terms and Conditions govern the use of our websites, online platforms, training services, educational programmes, vocational courses, skill development programmes, student services, centre services and other related facilities.
By accessing our website, registering for a course, making a payment, applying for any service or using any of our digital platforms, you agree to comply with these Terms and Conditions.
1. About the Organization
ONEMA Foundation is the governing and organizational framework under which various educational, skill development, training, social development and related initiatives may operate.
Central Board of Modern Computer Education (CBMCE) focuses primarily on computer education, digital education, training, examination and certification-related activities.
Central Board of Vocational Skill Development (CBVSD) focuses primarily on vocational education, skill development, practical training, examination and certification-related activities.
The services, programmes and activities offered through the respective platforms may be governed by applicable organizational policies, rules, regulations and operational guidelines.
2. Acceptance of Terms
By using our website or services, you confirm that:
- You have read and understood these Terms and Conditions.
- You agree to comply with the applicable rules and policies.
- You will provide accurate and complete information during registration or application.
- You will not use our services for unlawful or fraudulent purposes.
- You understand that additional policies may apply to specific courses, services or programmes.
If you do not agree with these Terms and Conditions, please do not use the relevant website, platform or service.
3. Services Provided
The organization may provide services including, but not limited to:
- Computer Education
- Digital Education
- Vocational Training
- Skill Development Programmes
- Practical Training
- Online and Offline Training
- Student Registration Services
- Course Enrollment
- Examination Services
- Certification Services
- Training Centre Services
- Franchise or Centre-related Services
- Educational Projects
- Skill Development Projects
- Digital Services
- Social and Development Initiatives
The availability of specific services may vary depending on the programme, location, centre or applicable organizational guidelines.
4. Student Registration and Enrollment
Students or learners may be required to provide accurate information during registration.
This information may include:
- Full Name
- Date of Birth
- Mobile Number
- Email Address
- Address
- Educational Information
- Identity-related Documents, where required
- Course Selection
- Centre Information
Providing false, misleading or incomplete information may result in the suspension, cancellation or rejection of the registration or service.
5. Course and Programme Information
Course duration, syllabus, training method, eligibility, fees and other requirements may vary depending on the selected programme.
Students are advised to carefully review:
- Course Name
- Course Duration
- Course Fees
- Eligibility Criteria
- Training Requirements
- Examination Requirements
- Certification Requirements
before completing registration or making payment.
6. Fees and Payments
Certain services, courses, registrations, examinations, certifications or other facilities may require payment.
Applicable payments may include:
- Registration Fee
- Admission Fee
- Course Fee
- Training Fee
- Examination Fee
- Certificate-related Fee
- Digital Service Fee
- Centre-related Fee
- Other Applicable Service Charges
The applicable amount will normally be communicated through the relevant website, portal, centre, invoice, payment page or official communication channel.
7. Additional Charges
Additional charges may apply in certain situations depending on the service requested.
Examples may include:
- Late Fees
- Re-examination Fees
- Duplicate Certificate Fees
- Correction Fees
- Document Processing Fees
- Additional Service Charges
- Applicable Taxes, where required
Any applicable additional charge will be communicated through the relevant service, payment page, invoice or official communication before or during the applicable transaction.
8. Payment Authorization
By making an online payment, you confirm that:
- The payment information provided by you is accurate.
- You are authorized to use the selected payment method.
- The payment is being made voluntarily for the selected service.
- You understand the applicable fee and service details before completing the transaction.
Payment confirmation may be subject to successful authorization and confirmation from the relevant payment service provider.
9. Payment Confirmation
After successful payment, the user may receive confirmation through:
- Website
- Student Portal
- SMS
- Payment Receipt
- Transaction Reference Number
- Official Digital Platform
Users are advised to keep payment receipts and transaction details for future reference.
10. Failed or Incomplete Transactions
In some cases, a payment may be deducted from the user's account but the transaction may not immediately appear as successful.
This may happen due to:
- Network Issues
- Banking Delays
- Payment Gateway Processing Delays
- Technical Errors
- Server Issues
In such cases, users are advised not to make repeated payments immediately.
Please contact the relevant official support channel with:
- Transaction ID
- Payment Date
- Payment Amount
- Registered Name
- Mobile Number
- Email Address, if applicable
The transaction will be reviewed according to the applicable payment and operational process.
11. Refund and Cancellation
Refund and cancellation matters will be governed by the applicable Refund and Cancellation Policy.
Users are advised to carefully read the Refund and Cancellation Policy before making any payment.
Eligibility for refunds may depend on:
- Type of Service
- Course or Programme
- Stage of Service Delivery
- Payment Status
- Administrative Processing
- Applicable Terms
12. Course Cancellation or Modification
The organization may modify, reschedule, update or discontinue a course, programme, training schedule or service where necessary.
Such changes may occur due to:
- Academic Requirements
- Administrative Requirements
- Operational Requirements
- Technical Reasons
- Insufficient Enrollment
- Legal or Regulatory Requirements
- Unforeseen Circumstances
Where appropriate, affected users may be informed through official communication channels.
13. Examination and Certification
Students may be required to meet applicable requirements before appearing for examinations or receiving certificates.
Requirements may include:
- Successful Registration
- Completion of Training
- Attendance Requirements
- Examination Requirements
- Fee Clearance
- Submission of Required Documents
- Compliance with Applicable Rules
Certification may be subject to successful completion of the applicable programme and verification of relevant records.
14. Accuracy of Information
Users are responsible for ensuring that all submitted information is correct.
The organization may not be responsible for problems arising from incorrect information provided by the user, including:
- Incorrect Name
- Incorrect Mobile Number
- Incorrect Email Address
- Incorrect Date of Birth
- Incorrect Course Selection
- Incorrect Centre Information
- Incorrect Documents
Correction requests may be processed according to applicable organizational procedures and may involve additional charges where applicable.
15. User Responsibilities
Users agree that they will not:
- Provide false information.
- Misrepresent their identity.
- Attempt unauthorized access to any system.
- Misuse the website or digital platform.
- Upload harmful or malicious content.
- Attempt to interfere with website security.
- Use organizational information for fraudulent purposes.
- Misuse certificates, documents or digital services.
- Violate applicable laws or organizational policies.
16. Intellectual Property
The website content, logo, branding, documents, designs, educational materials, digital content and other organizational resources may be protected by applicable intellectual property rights.
Users may not copy, reproduce, distribute, modify or commercially use organizational materials without appropriate authorization.
17. Training Centres and Authorized Partners
Certain services may be delivered through authorized training centres, centres, partners or associated units.
Students and users should verify the relevant centre or service through official organizational channels where verification facilities are available.
Authorized centres and representatives are expected to operate according to applicable organizational rules and policies.
18. Website Availability
We make reasonable efforts to keep our websites and digital platforms operational.
However, access may occasionally be interrupted due to:
- Maintenance
- Technical Issues
- Server Problems
- Internet Connectivity
- Security Updates
- System Upgrades
- Unforeseen Circumstances
The organization may temporarily suspend or modify website services when necessary.
19. Privacy and Data
Personal information may be collected when users:
- Register for Courses
- Apply for Services
- Make Payments
- Create Online Accounts
- Submit Forms
- Contact Support
Information will be handled according to the applicable Privacy Policy and organizational procedures.
Users are advised to read the Privacy Policy for more information.
20. Communication
The organization may communicate with users through:
- SMS
- Phone Call
- Website Notifications
- Student Portal
- Official Social Media
- Official Notice
- Other Authorized Communication Channels
Users are responsible for keeping their contact information updated.
21. Promotional Offers
From time to time, special offers, discounts or promotional programmes may be made available.
Such offers may have separate terms including:
- Eligibility Criteria
- Validity Period
- Applicable Services
- Discount Amount
- Payment Conditions
- Other Restrictions
Promotional offers may be modified or withdrawn according to the applicable terms.
22. Suspension or Termination
The organization may suspend, restrict or terminate access to services if a user:
- Provides false information.
- Engages in fraud.
- Misuses organizational services.
- Violates applicable policies.
- Attempts unauthorized system access.
- Causes harm to the organization or other users.
- Engages in unlawful activities.
Appropriate action may be taken according to applicable organizational rules and procedures.
23. Dispute Resolution
If a user has any issue regarding:
- Payment
- Registration
- Course
- Service
- Examination
- Certificate
- Refund
- Cancellation
- Transaction
the user should first contact the appropriate official support channel.
The user may be required to provide relevant documents or transaction details for verification and resolution.
The organization will make reasonable efforts to review and address legitimate concerns according to applicable policies and procedures.
24. Chargebacks and Payment Disputes
Users are encouraged to contact the organization before initiating a payment dispute or chargeback where possible.
For payment-related concerns, users may be asked to provide:
- Transaction ID
- Payment Receipt
- Date of Payment
- Amount Paid
- Registered Name
- Mobile Number
- Email Address
- Description of the Issue
Payment disputes will be reviewed according to the available transaction records and applicable policies.
25. Changes to Terms and Conditions
These Terms and Conditions may be updated, modified or revised from time to time.
Updated versions may be published on the official website.
Users are encouraged to review this page periodically.
Continued use of the website or services after publication of updated Terms and Conditions may be considered acceptance of the revised terms, subject to applicable requirements.
26. Governing Policies
In addition to these Terms and Conditions, users may also be subject to other applicable policies, including:
- Refund and Cancellation Policy
- Privacy Policy
- Payment Policy
- Student Policy
- Centre Policy
- Examination Policy
- Certification Policy
- Code of Conduct
- Other Applicable Rules and Guidelines
Where a specific service has additional terms, those specific terms may also apply.
27. Contact and Support
For any questions, concerns or support related to our services, users are requested to contact us through the official communication channels available on the respective website or platform.
Please provide complete and accurate details to help us review your request efficiently.
28. Final Declaration
By accessing our website, registering for a service, enrolling in a programme or making a payment, you acknowledge that you have read, understood and agreed to these Terms and Conditions and other applicable policies.
We are committed to maintaining transparency, accountability, professional service standards and responsible organizational practices across our educational, skill development and related services.