Payment Policy
This Payment Policy explains the applicable rules and procedures for online and offline payments made for services, courses, training programmes, registrations, examinations, certifications and other facilities provided through ONEMA Foundation, Central Board of Modern Computer Education (CBMCE) and Central Board of Vocational Skill Development (CBVSD).
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CBVSD
Payment Policy
Last Updated: September 2026
This Payment Policy applies to payments made for applicable services, courses, training programmes and other facilities provided through ONEMA Foundation, Central Board of Modern Computer Education (CBMCE) and Central Board of Vocational Skill Development (CBVSD).
We are committed to maintaining transparency, security and clarity in relation to payments and payment-related services. Users are advised to review the applicable service details, fees and policies before making any payment.
1. Scope of This Policy
This Payment Policy may apply to payments made for services including, but not limited to:
- Student Registration
- Admission
- Course Enrollment
- Course Fees
- Training Fees
- Computer Education
- Vocational Training
- Skill Development Programmes
- Examination Fees
- Re-examination Fees
- Certificate-related Services
- Duplicate Certificate Services
- Document-related Services
- Digital Services
- Administrative Services
- Training Centre Services
- Centre Registration
- Franchise or Centre-related Services
- Other Applicable Organizational Services
The applicable fee and payment requirements may vary depending on the selected service or programme.
2. Payment Methods
Payments may be accepted through available authorized payment methods, including:
- UPI
- Debit Card
- Credit Card
- Net Banking
- Digital Wallets
- Bank Transfer, where applicable
- Other Payment Methods Available Through the Official Platform
Available payment methods may change depending on the payment service provider or platform.
3. Payment Before Service
Users may be required to make the applicable payment before accessing or receiving certain services.
Depending on the service, payment may be required for:
- Registration
- Admission
- Course Enrollment
- Training
- Examination
- Certificate Processing
- Document Processing
- Digital Services
- Other Applicable Services
Users should carefully verify the service and applicable amount before completing payment.
4. Fee Information
Applicable fees may be communicated through:
- Official Website
- Student Portal
- Payment Page
- Official Notice
- Course Information
- Invoice
- Authorized Training Centre
- Other Official Communication Channels
Fees may vary depending on the selected course, programme, service or applicable requirements.
5. Additional Charges
Additional charges may apply in certain situations.
These may include:
- Late Fees
- Re-examination Fees
- Duplicate Certificate Fees
- Certificate Correction Fees
- Document Processing Fees
- Administrative Charges
- Service Charges
- Applicable Taxes, where required
Any applicable additional charges should be communicated through the relevant service, invoice, payment page or official communication.
6. Payment Authorization
By making a payment, the user confirms that:
- The information provided is accurate.
- The selected service has been reviewed.
- The applicable amount has been verified.
- The payment is being made voluntarily.
- The user is authorized to use the selected payment method.
- The payment is not being made for any fraudulent or unlawful purpose.
Users are responsible for reviewing payment details before confirming a transaction.
7. Successful Payment
A payment will generally be considered successful after confirmation from the applicable payment system or payment service provider.
After successful payment, users may receive:
- Payment Confirmation
- Transaction ID
- Payment Reference Number
- Receipt
- Email Confirmation
- SMS Confirmation
- Student Portal Update
Users should keep payment receipts and transaction details for future reference.
8. Payment Receipt
Where available, users may receive or access a payment receipt after successful payment.
The receipt may include:
- Name of User
- Service Details
- Payment Amount
- Transaction ID
- Payment Date
- Payment Status
- Reference Number
A payment receipt should be retained for future verification, support or service-related purposes.
9. Failed Payment
A payment may fail due to reasons including:
- Bank Decline
- Insufficient Balance
- Network Issues
- Technical Errors
- Payment Gateway Issues
- Session Expiry
- Incorrect Payment Details
If a payment fails, users should first verify the payment status before attempting another transaction.
10. Pending Payment
In some situations, a payment may remain pending temporarily.
This may happen due to:
- Banking Delays
- Payment Gateway Processing
- Network Interruptions
- Technical Issues
Users are advised not to immediately make repeated payments if the payment amount has already been deducted from their account.
Users should wait for the transaction status to update or contact the official support channel if the issue remains unresolved.
11. Amount Deducted but Payment Not Updated
If an amount has been deducted from a user's account but the payment is not reflected on the relevant platform, the user should retain the transaction details.
The user may contact official support and provide:
- Full Name
- Registered Mobile Number
- Service or Course Name
- Transaction ID
- Payment Date
- Payment Amount
- Payment Method
- Payment Screenshot or Receipt
The transaction will be reviewed based on available records.
12. Duplicate Payment
Users should carefully verify the transaction status before making another payment.
If the same payment is accidentally made more than once, the duplicate payment may be reviewed according to the applicable Refund and Cancellation Policy.
Users may be required to provide transaction details and proof of payment.
13. Incorrect Payment
If a user makes a payment for an incorrect service, course or amount, the user should immediately contact the official support channel.
Any correction, adjustment, cancellation or refund request will be reviewed based on:
- Type of Service
- Payment Status
- Service Processing Status
- Available Records
- Applicable Policies
Users should not assume that an incorrect payment will automatically be refundable.
14. Payment Verification
Certain payments may require verification before the related service is activated or processed.
Verification may include:
- Transaction Confirmation
- Payment Reference Verification
- Student Record Verification
- Service Verification
- Document Verification
- Centre Verification, where applicable
Service activation may depend on successful verification.
15. Payment Security
Reasonable measures are taken to support secure payment processing through authorized systems and payment service providers.
Users should:
- Use Official Payment Links
- Verify Website Details
- Avoid Sharing OTPs
- Avoid Sharing Card Details
- Keep Transaction Information Secure
- Verify Payment Details Before Completing Payment
Users should not make payments through unauthorized persons or unofficial payment links.
16. Third-Party Payment Services
Online payments may be processed through authorized third-party services, including:
- Payment Gateways
- Banks
- UPI Service Providers
- Card Networks
- Wallet Providers
Such services may have their own terms, privacy policies and transaction procedures.
Payment processing times may depend on the relevant financial institution or payment service provider.
17. Payment Processing Delays
In certain situations, payment confirmation or processing may take additional time due to:
- Banking Delays
- Technical Maintenance
- Payment Gateway Processing
- Network Issues
- System Updates
- Verification Requirements
Users are advised to wait for confirmation before making another payment.
18. Course and Service Fees
Course fees and service charges may differ depending on:
- Course Type
- Course Duration
- Training Method
- Programme Requirements
- Examination Requirements
- Certificate Requirements
- Service Location
- Applicable Administrative Requirements
The applicable fee should be verified before completing registration or payment.
19. Examination and Certificate Payments
Payments related to examinations, certificates or documents may be subject to separate requirements.
Before making such payments, users should verify:
- Eligibility
- Examination Status
- Registration Details
- Required Documents
- Applicable Fees
- Service Requirements
Payment of a fee does not automatically guarantee examination eligibility or certificate issuance.
All applicable requirements must be fulfilled.
20. Training Centre and Centre-related Payments
Where applicable, payments related to training centres, authorized centres or organizational services may be subject to specific terms and procedures.
These may include:
- Centre Registration
- Centre-related Services
- Administrative Processing
- Renewal
- Digital Services
- Other Applicable Requirements
Centre-related payments should be made only through authorized channels.
21. Promotional Offers and Discounts
Special offers, discounts or promotional programmes may occasionally be available.
Such offers may include specific:
- Eligibility Conditions
- Validity Periods
- Applicable Services
- Payment Conditions
- Restrictions
Offers may be modified, discontinued or withdrawn according to the applicable terms.
Users should review the offer details before making payment.
22. Payment and Service Availability
Payment confirmation does not always mean that every service requirement has been completed.
Certain services may require:
- Document Verification
- Eligibility Verification
- Registration Approval
- Administrative Processing
- Examination Requirements
- Other Applicable Procedures
Services will be provided according to the applicable requirements and policies.
23. Refund and Cancellation
Refund and cancellation requests will be governed by the applicable Refund and Cancellation Policy.
Refund eligibility may depend on:
- Type of Payment
- Type of Service
- Service Delivery Status
- Administrative Processing
- Transaction Records
- Applicable Policies
Users should review the Refund and Cancellation Policy before making payment.
24. Payment Disputes
If a user has a concern regarding a payment, the user should first contact the official support channel.
Users may be required to provide:
- Transaction ID
- Payment Receipt
- Payment Date
- Amount Paid
- Registered Name
- Mobile Number
- Description of the Issue
Payment-related concerns will be reviewed according to available records and applicable procedures.
25. Unauthorized or Fraudulent Payments
Any payment activity suspected to involve fraud, misuse or unauthorized transactions may be reviewed.
The organization may take appropriate action where necessary to protect users, systems and organizational services.
Users should immediately report any suspected unauthorized transaction through the relevant bank, payment provider and official support channel.
26. Changes to Fees and Payment Terms
Applicable fees, payment methods and payment procedures may be updated from time to time.
Updated information may be published through:
- Official Website
- Payment Page
- Student Portal
- Official Notices
- Other Authorized Communication Channels
Users should review the applicable payment information before making a transaction.
27. Contact and Payment Support
For payment-related assistance, users should contact us through the official communication channels available on the relevant website or platform.
To help us review the issue efficiently, users should provide complete and accurate transaction information.
28. Final Declaration
By making a payment through an applicable official platform or authorized channel, the user confirms that they have reviewed the relevant service details and agree to this Payment Policy, the Terms and Conditions, the Refund and Cancellation Policy and other applicable policies.
We are committed to maintaining transparent payment practices, responsible financial procedures and efficient support for genuine payment-related concerns.